How do I order?
We have made ordering custom uniforms as simple as possible.

Step 1. Either add the products you require to your cart or email us with your list of products. We do not need to know sizes at this stage, just the quantity of each product will do.

Step 2. We will be in contact in regards to the customisation of your product. We will ask for any design ideas, garment colours, logos, names and numbers that need to be added to the garments.

Step 3. You will be emailed with a mock up of your design. Once this is approved we will ask you to collate a list of sizes, names and numbers to finalise the order.

Step 4. A final invoice will be emailed, once this has been paid then production will commence.

Step 5. You will be emailed a 'strike off' of your products. This is an actual print out of your garment on the sublimated material. At this stage all logos, colours and designs can be approved.
For embroidered garments, a proof of your embroidery will be emailed for approval.
For knitted scarves, beanies and socks you will receive an email with a knitted proof for approval.

Step 6. Full production will commence. You will receive tracking information once your order is on it's way to you.

If you are still unsure of our process, then please feel free to call us on 0487593707 or email us on info@tridentsportsuniforms.com.au and we can have a chat about your clubs requirements.

What is the turn around time for customised items?
For sublimated items, production will take approximately 5-6 weeks.
For printed or embroidered garments, production will take 2-3 weeks.
For knitted socks, scarves and beanies productions will take 4-5 weeks.
Please let us know in advance if the garments are needed for a particular date. We will try our best to accomodate this.

Can I see a sample of my customisation before proceeding?
For all customised orders we will email a mock up of what your garment will look like with the desired logos / numbers / names.  Any changes can be made at this time. If you have chosen embroidery for your customisation, you will be emailed a stitched sample for approval before we proceed with your order.
For sublimated garments, you will be emailed a 'strike off' of the garment. This is where we print your design onto the sublimated material, so you can check all colours and logos.

How much is shipping?
Shipping is based on the size of your order, as well as the delivery postcode. This will be included in your quote.

What is the different between stock and custom items?
Stock items are garments that have already been made and are ready for your logos to be added, by using embroidery or printing. We have a wide range of stock items and a great combination of materials and colours.
Custom garments are made from scratch, with no limitations on design, colours or the amount of logos that can be added.

What are the minimums?
For all stock garments to be decorated with an embroidered or printed logo, the minimum is 10 garments per order. For sublimated garments, the minimums are 20 garments. For example, a combination of 10 x mens and 10 x ladies polos, or a combination of 10 x mens polos and 10 x mens shorts.

Can I order a sample?
We are unable to send out free samples for stock items, due to the amount of requests we receive, but a stock sample can be purchased and used in your next decoration order. For custom sublimated garments, please contact us so we can arrange a one-on-one meeting to go through our range.