FAQS

Can I order a sample?
We are unable to send out free samples for stock items, due to the amount of requests we receive, but a stock sample can be purchased and used in your next decoration order. For custom sublimated garments, please contact us so we can arrange a one-on-one meeting to go through our range.

What is the turn around time for customised items?
The turn around time for stock items with embroidered or printed logos is currently 2-3 weeks. If you need something in a rush, please contact us at  info@tridentsportsuniforms.com.au and we may be able to organise a priority run for you.
For custom knitted and sublimated items, the turn around time is currently 4-6 weeks from approval of artwork.

Can I see a sample of my customisation before proceeding?
For all customised orders we will email a mock up of what your garment will look like with the desired logos / numbers / names.  Any changes can be made at this time. If you have chosen embroidery for your customisation, you will be emailed a stitched sample for approval before we proceed with your order.
For sublimated garments, you will be emailed a 'strike off' of the garment. This is where we print your design onto the sublimated material, so you can check all colours and logos.

How much is shipping?
Shipping is based on the size of your order, as well as the delivery postcode. This will be included in your quote.

How do I order?
Please feel free to call us on 0487593707 or email us on info@tridentsportsuniforms.com.au and we can have a chat about your clubs requirements.

What is the different between stock and custom items?
Stock items are garments that have already been made and are ready for your logos to be added, by using embroidery or printing. We have a wide range of stock items and a great combination of materials and colours.
Custom garments are made from scratch, with no limitations on design, colours or the amount of logos that can be added.

What are the minimums?
For all stock garments to be decorated with an embroidered or printed logo, the minimum is 10 garments per order. For sublimated garments, the minimums are 20 garments. For example, a combination of 10 x mens and 10 x ladies polos, or a combination of 10 x mens polos and 10 x mens shorts.