FAQS
What is the turn around time for customised items?
For sublimated items, production will take approximately 5-6 weeks.
For printed or embroidered garments, production will take approximately 2-3 weeks.
For knitted socks, scarves and beanies productions will take approximately 4-5 weeks.
Please let us know in advance if the garments are needed for a particular date. We will try our best to accomodate this.
Can I see a sample of my customisation before proceeding?
For all customised orders we will email a sample of your garment to approve your colours, design, logos, names and numbers.
If you have chosen embroidery for your customisation, you will be emailed a stitched sample for approval before we proceed with your order. For printing, a mock up of your design will be emailed for approval.
How much is shipping?
Shipping is based on the size of your order, as well as the delivery postcode. This will be included in your quote.
What is the different between stock and custom items?
Stock items are garments that have already been made and are ready for your logos to be added, by using embroidery or printing. We have a wide range of stock items and a great combination of materials and colours.
Custom garments are made from scratch, with no limitations on design, colours or the amount of logos that can be added.
What are the minimums?
For all stock garments to be decorated with an embroidered or printed logo, the minimum is 10 garments per order. For sublimated garments, the minimums are 20 garments. For example, a combination of 10 x mens and 10 x ladies polos, or a combination of 10 x mens polos and 10 x mens shorts.
Can I order a sample?
We are unable to send out free samples for stock items, due to the amount of requests we receive, but a stock sample can be purchased and used in your next decoration order. For custom sublimated garments, please contact us so we can arrange a one-on-one meeting to go through our range.